Birmingham Ala. -January 10, 2008 – Bright House Networks recently announced the winner of its Crystal House Award winner, Arcadia Washington. The Crystal House Award recognizes and rewards employees of Bright House Networks who have exemplified an extraordinary commitment to the community. Arcadia began her career with Bright House Networks in 1997 as a Customer Service Representative and has progressed to the position of Manager of Customer Care.
“Arcadia is a very valuable asset to Bright House Networks and represents us well in the community where she lives”, states Karen Broach, Division President Bright House Networks-Birmingham Division.” “She is a graduate of Leadership Elmore County, a Wetumpka Dixie League Volunteer, as well as a member of the Wetumpka Chamber of Commerce. She is also member of the Emanon Group, which coordinates tutorial programs for the Alabama High School Exit Exam. We are all proud of her and her accomplishments”, said Broach
In addition to this recognition, Arcadia will be recognized at Bright House Networks annual Public Affairs retreat in Florida with winners from other Bright House Networks Divisions and Florida News Channels. The company will make a $ 3,000.00 donation to a charity of her choice as a result of this recognition.
About Bright House Networks
Bright House Networks is the nation’s 6th largest MSO with over 2 million customers in several large markets including Bakersfield, California; Birmingham, Alabama; Detroit, Michigan; Indianapolis, Indiana; Orlando, Florida (Central Florida Division) and Tampa Bay, Florida along with several other smaller systems in Alabama and the Florida Panhandle. The high-growth Tampa/Central Florida markets are contiguous and form one of the country’s largest cable clusters.
Bright House Networks customers have Digital Phone, high-speed data (HSD), Video-on-Demand (VOD), Subscription Video-on-Demand (SVOD), High Definition Television (HDTV) and the immensely popular, Digital Video Recorders (DVR) available to them. Since its introduction, HDTV has achieved impressive acceptance with Bright House Networks customers who are equipped to receive the signals.
Exceptional customer service is the company’s cornerstone of its business and top priority across all operating units. Bright House Networks local, customer service centers are available 24 hours per day, seven days per week, including holidays. Public affairs, social responsibility and community involvement continue as major initiatives for the company as an ongoing commitment to the families and communities Bright House Networks serves. This includes long-term commitments to education and to what matters in the lives of Bright House Networks communities.
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